Does technology really matter ?
Often we do get calls from prospective clients who buzz about technology before deciding on software products for the healthcare sector. Typical questions include
- Is your product built using eclipse or Visual Studio tool
- Does your product use X or Y rdbms
- Is your product a web based point of sale application
- Do you provide unlimited customisation
What matters
- Contribute to overall return on investment (Ask for value chart)
- Improve hospital business processes – Process chart for hospitals
- Enhance patient experience – Reduction in patient wait time
- Have low cost of ownership (TCO) (thin client for eg; lower operating power)
- Scalable to support the growth of the hospital
- Secure enough to hold your valuable data
- Transparent and ethical on the licencing aspects of the software
- Constant updates and release upgrades -
- Be affordable to hospitals in emerging nations – India
- Zero maintenance cost for software vs cut and paste programming
- Be self running as hospitals cannot afford dedicated IT departments
- The software must guarantee return on investment
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